07-18-2017 01:10 PM
Why is the selection of countries severely limited in the drop down list? There are only a handful of possible clicks. How to override the drop down list to add contacts or companies in countries other than the drop down list? Or Data.com should revise the drop down list to include all A-Z countries. Surely overseas contacts are valuable, and could be more valuable than contacts in the drop down countries. Note that I might be adding a company already in the Data.com database, but my contacts are at least as valuable since they are in the main headquarters, but this main headquarters is in a country not on drop down list, and perhaps the drop down list only includes previously added countries for this company, which is a BUG. Please fix. Thank you for your responses, and action by data.com
Solved! Go to Solution.
07-18-2017 01:17 PM - edited 07-18-2017 01:17 PM
@InnerMouse14, not all countries are supported in Connect. It is not possible to override. This is primarily due to privacy laws that vary from country to country. Contacts in Connect can only be from one of the following countries -- United States, United Kingdom, Ireland, Australia, Brazil, New Zealand, Singapore, Canada, India and South Africa. According to the Data Contribution Guidelines, contacts that use an approved email domain already in the database but are located in any unsupported country are supposed to be deactivated even if they are valid. Adding a contact who lives and works in a country that is not supported is not permitted, per Data.com Connect privacy policies.
Similarly not all email domains are approved. Approved domains include. .aero, .au, .biz, .ca, .com, .coop, .edu, .gb, .gov, .ie, .in, .info, .int, .je, .mil, .museum, .net, .nz, .org, .pro, .sg, .tv, .uk, .us, .za and .br It is not possible to add emails addresses from any other domain. It is not possible to override this either.
4 weeks ago
@InnerMouse14, UK contacts are no longer accepted and are being removed from the database for the reason below.
@ConnectRep, you you please sticky the thread above to the top of Ask the Experts? Thanks!