Ask the Experts

[FreshBulb27]

I'm trying to purchase your paid service, but your system is not accepting my credit card.

Please contact me at [edited]

Thank you,

[edited]

[AlanSmithee Super Enthusiast · Accepted solution]

@FreshBulb27, you need to reach out to support.  https://www.data.com/connect/support/   Ask the Experts is a User to User Help Forum that is not monitored by the Support Team.  Only they can address credit card processing issue resolution.  Also, you should be aware that your post will inevitably be edited by the community moderator to redact your name. Privacy & Anonymity are among the primary tenets of Connect.  Tis why users are randomly generated screen names. Users are encouraged to refrain from changing their screen name to anything that can impact anonymity.  P.S. My name is not really Alan Smithee.

[FreshBulb27]

The link you provided is invalid: https://www.data.com/connect/support/   

Who do I contact for assistance with payment processing? Is there a Support #?

[StepWise]

@FreshBulb27 Try this link: https://www.data.com/connect/support/

I appreciate your frustration, but this is a member-to-member forum. Staff does not routinely monintor this board.

Good luck.

[SafeCable37]

Hi,

I am facing the same problem. I have tried different credit cards, but nothing seems to work! Can anyone please help me?

Thanks.