12-21-2017 07:14 AM
I entered a bulk submission and it was completed and no points were applied to my accoung.
thanks
Solved! Go to Solution.
12-21-2017 07:54 AM - edited 12-21-2017 07:55 AM
@FullNook73 First, welcome to Data.com. It always great to see new users.
This is a common inquiry so many other members have supplied great answers before... Let me quote:
From @leadqueen1
Bulk uploads can take about 2 weeks for your submission to clear and be vetted by data.com Points will be awarded for correct contact info that is not in the system as long as the prospect did not opt out. and those points will be shown a couple days after it clears.
Also if you look for your question in the search bar above you will see many others had similar questions that have been answered in the past. This might be a good tool for you to use to get an answer immediatly rather then waiting for us to reply however we always love new questions in the ask the experts area of the corner. I have copied and pasted a part from another members answer to a similar question below.
From @AlanSmithee
If you look at your SUBMISSION HISTORY, top right under your screen name, you will see it there in the drop down menu. It lists all bulk submissions and their status Processing, Completed or Rejected. An email is always sent informing you whether it was completed or rejected. If you did not receive it, it was probably caught in your spam filter. Check to see if it is still processing. If it has not been processed within a couple of days, contact support and let them know.as It should process within a couple business days, not a couple weeks. You can also view your submission history at the link below.
https://connect.data.com/contact/submissionHistory
Also, here is a list of reasons why contacts submitted in a bullk upload may not be accepted:
https://community.data.com/t5/Ask-the-Experts/502-contacts-added-ZERO-points-awarded/m-p/321463/high
I have a lot of respect for the knowledge of these two members along with many others in the community. The fastest way to get an answer is to search first. Good luck!
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