Ask the Experts

[ConnectRep Administrator]

Hi All,

The "Search this contact on LinkedIn" button that appears to the right of contact cards is now working correctly.

To ensure the button is working correctly for you, please follow these steps:

1) Log out of connect.data.com.

2) Clear cookies + browsing history

3) Close browser completely

4) Reopen browser

5) Log in to connect.data.com

6) Search for any name

7) Click through to an individual contact card

8) Click on "Search this contact on LinkedIn" button

Search will populate on LinkedIn as expected. 

Thank you,

Justin

[AlanSmithee Super Enthusiast]

Support indicated 2-3 weeks to fix the issue.  The link currently goes to a LinkedIn error page.  Clearing cache, cookies & resetting the browser is not the issue as it has to do with the URL generated and LinkedIn's site upgrade making the link go to an error screen.  Because LinkedIn replaced the company name with a serial number, my sense is that the link to LinkedIn once fixed will soon go to a generic search screen.

This is a duplicate thrread.  The complete thread on this issue can be found here:

https://community.data.com/t5/Ask-the-Experts/quot-Search-this-contact-on-LinkedIn-quot-button/td-p/...

[ConnectRep Administrator]

@AlanSmithee thank you for confirming that the button is now working as expected on your account.

[ProudCable8]

How does it work? What contacts should i add? I am trying to reffer some people. thanks