03-24-2018 08:18 AM
I see people stealing contacts by REMOVING the direct dial number. I never really reviewed my lost contacts but it sounds like I need to every day. When that happens, can the data team kick a user out? I can put it back in to get it back, but is there a better way to keep people honest?
03-24-2018 12:18 PM - edited 03-24-2018 12:37 PM
@FancyAce93 These boards are not monitored by staff.
I suggest that you either contact a known Data Defender, (such as @AlanSmithee, @Hecko @DailyHome48, @Granbit, @SillyCause0 , @NeatPlaza9or if you are really desperate, myself - @TelecomWiz) or report the offender to either @YogaMaster or @ConnectRep
All can be sent a private message by using the internal email which is the small envelope at the upper right corner of this screen.
03-26-2018 07:59 AM - edited 03-26-2018 08:19 AM
@FancyAce93 If you find a member whom you believe is committing fraudulent updates, please submit a case to our Support Team via this link: http://www.data.com/connect/support/ The case will be forwarded to the Data Stewards to perform investigation to determine whether or not any action should be taken against the member.
Be sure to include the screenname of the member in question, and provide the name or the e-mail of the contact(s) to which you are referring. If you have more than one member to report, please submit a separate case for each member.
For clarification: we're most interested in members who show a pattern of questionable behavior within the past few weeks (pattern = 3 or more actions). One invalid update does not indicate a pattern of abuse as most of us occasionally make an error on an update.
Data Stewardship Team