03-17-2017 10:03 AM
receving error message when trying to update email address:
We were unable to process your update. Please try again. If you continue to get this message, please contact Data.com Connect Support.
03-18-2017 03:07 PM
@NobleVan49, I seem to get that error when a contact has opted out of the database. Try 'adding' it as a new contact rather than updating an existing contact to see if it shows up that way. Have you contacted support yet?
03-19-2017 12:03 PM
Hi @NobleVan49 -
Could you please send me a private message with the email address of the contact you're trying to add?
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