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Help & Training
Your source for training courses and articles to help you learn all about the new Data.com Connect website.
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Introducing Data.com Connect
Getting Started with Data.com Connect (15:00)
Logging in and viewing your profile
Finding contacts and companies
Refining your search results
Earning points

Changing your password
Changing your screen name
Setting email preferences
Viewing and updating your contacts
Exporting your contacts
Viewing contact submission history
Choosing a premium plan
Stopping premium plan auto-renewal

Using the search bar
Using Advanced Search
Saving your search
Find Records Using the Advanced Search (2:09)
Find Contacts at Specific Companies (1:09)

Purchasing contacts
Purchasing contacts from the shopping cart
Purchasing contacts and exporting them to a file
Purchasing Contacts from the Shopping Cart (3:12)

Adding contacts individually
Adding multiple contacts by uploading a file
Updating contact information
Updating Contacts (1:38)
Adding companies
Adding Contacts in Bulk (1:58)

How do I access Data.com Connect?
How do I provide feedback for Data.com Connect?
I'm new to Connect and have the free plan. What's the advantage of a premium plan?
How does my info get into the Data.com Connect directory?
How do I earn points?
What if I don't have enough points in my account to get contacts?
Can other users find out if I add or update a contact?
Why am I limited to 20 contributions per day?
When I export contacts I just purchased it seems to be overcharging me. Is it?
Has the process of exporting contacts changed?
How do I check or change settings, like change my password?
How do I get reimbursed for contacts I've purchased whose email addresses have bounced?

Are you a Jigsaw user moving over to Data.com Connect? We've compiled a few articles here that we think might be especially useful for you.

Is there a difference between the contacts/companies on Data.com Connect and Jigsaw.com?
How do I search Data.com Connect? I don’t see Build a List.
What does inactive mean?
Is there a difference between royalty ownership on Data.com Connect and Jigsaw?

Release Notes

Data.com Training Survey

This site is provided for the sole purpose of providing guidance on how to use new jigsaw.data.com features. All content shared, including the help, training and user manual documentation constitutes the proprietary and confidential information of salesforce.com.

Announcements
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Wondering what types of contacts you should add or what updates you should make to them? Check out our Contact Add & Update Guidelines to learn all about our best practices.
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