It only takes a perfunctory search of the word "wiki" on the MIX or elsewhere in the community to realize the importance placed on the presence of wikis on Jigsaw. Competely losing this capability in Connect seems to me to be a great loss for no good reason. Where we would have hoped for improvement and expansion of the company wiki field, from making it searchable to citing sources - instead, we get the elimination of a valuable tool.
Please kudo this idea if wikis are valuable to you.
I have been using Private Notes for years and have found that feature invaluable for recording the source of my additions and updates and/opr additional information about the contact. Without Private Notes, users will have to go without documentation of changes, or they will have to document changes in a separate database. I have not made extensive use of Tasks, but I can see why some users will really miss that feature as well.
How old is that search? I saved two, or three, of four with similar 'file names' but don't know which is more recent. I want to delete old saved searches. It would help immensely if you would add a 'Date Created' column and a 'Date Modified' or 'updated' column as well. Thank you. That is all.
Bots have the ability to update tens of thousands of contacts at a time. When you search for contacts and sort by date last updated, sometimes it is important to see what contacts were updated by real people rather than bots or technology.
Bots like crawlmaster make updates that do not change the title, phone, email or status of a contact.
For that reason it would useful to be able to filter contacts that were last updated by crawlmaster so you can focus on contacts that were updated by a human user.
Because so many contacts have been updated by a bot at one point or another, it would be impractical to filter contacts that were EVER updated by crawlmaster or other bots, so the filter should only apply to conacts which were LAST updated by a bot.
It seems that in Data.com, we have lost the ability that used to be part of Jigsaw to see "Recent Title Changes" and "Most Purchased Contacts," both of which were quite valuable when looking for triggering events and the decision makers. This is unfortunate as those to features helped seperate Jigsaw/Data.com from InsideView and Manta. By removing those two features, you've actually removed one of your key differentiators and made it easier to compare Jigsaw/Data to the competition.
Originally posted HERE, it was recommended that I add this to the MIX as well:
I'm starting to get frustrated by having a correct Royalty contact, having someone enter an incorrect duplicate, having it get 'resolved' by merging them the wrong way, NOT getting notified of the merge, and then having someone step in, fix the incorrect merge, an get Royalty of the contact.
What this does is punish me as a contributor for someone else's error.
My suggestion is to implement a notification whenever a contact is merged to theRoyaly owner of the contact that is lost so that they have a chance to fix any errors that result from an incorrect merge of duplicates.
Because it's clear that Jigsaw doesn't double-check the contacts as to which version is correct - and let's be honest, the duplicate flag is confusing as to which contact is actually removed - so while we're at it, it would be nice to:
1) Add a note to the duplicate flag that says 'this contact will be removed from Jigsaw and the other will remain as the contact' so that you know which way to merge
2) Make it possible to merge duplicates without owning a contact to not only save 5 points, but not give royalty points to people who have submitted incorrect contacts
This is the only complaint that I have about the new site. Other than this, we really aren't that affected by the recent changes:
The old site used to have a feature that allowed you to exclude job titles with certain keywords. Now you are only allowed to select all job titles returned, or only up to 25 of the most frequent titles within a search.
You can still "get by" without this feature, but it is only making our contact lists less targeted/segmented. I cannot be the only person who is dissapointed about the removal of this feature.
I get that most of these posts are to bring new and exciting features to Jigsaw, but it seems strange that I have to post to try to get a feature back that we used before. Entitled much?
As a new user it is frustrating when I go to update a contact to realise I have hit my 20 changes limit for the day. Whilst I accept the limit is there to preserve data integrity. A counter or display showing how many changes per day I have done so I don't get halfway through adding a company of contacts and have to stop and try to remember where to carry on the next day etc.
As per this post I mentioned on the feedback forums here
There needs to be a way to "opt-out or suppress" entire companies and not just one person's email address, from your search or at minimum from your Cart before purchase. It is a very arduous task to dig through 8,360 contacts for the 50 companies you don't want or need.
Whislt I appreciate the vast majority of users and contacts/companies are based in the US. Whenevr I go to add a company/contact it defaults to a US address. Please can we set it somewhere in our profiles our default location so that I don't have to alter the country tab on every single update I do?
Also please can we change the state box to a county box for the UK? As this is a valid address field but is not availabel for us when selecting UK as the state box just locks.
Why? It puts valid companies and associated contacts in the graveyard when the website is inaccesible.
Improved Construction Materials was put in the graveyard by Pinger for a bad url. The legitimate contacts all went into the GY with the account. It appears the company's email domain was listed as the URL in the company info.
The correct web domain is assigned to account I C M of San Antonio, which has zero contacts, and happens to be a branch location of the parent headquartered in Jacksonville, AR.
Websites go down from time to time, and Pinger should not put those companies in the graveyard. Fine to flag the company for human verification, or flag for auto recheck in 24 or 48 hours.
MY vote is to take Pinger offline for now. Either use a human asset to verify, and/or use an automated Google search to search for the correct and current website url.
Eliminating the crappy automated informaiton added to Jigsaw may cut down on the complaints and ~30-40% failure rates for contact email address validity. I'd be happy if i was given the option to NOT select those contacts.
With abuse on the rise, perhaps it's time to consider amending the user agreement for data.com/connect to include a monetary penalty.
For example, for each record intentionally harmed, defaced, removed from the system there would be a penalty of $5.00 per contact. Second, for each "free" contact obtained via such fraud an additional penalty of $5 per contact applies.
Sharing, assuming a false identity, or having multiple accounts while a member of data.com/connect might warrant a flat $10,000 fee per infraction.
With such rules in place, it would give some teeth and potential funding for tracking down and getting rid of these abusers once and for all.
Okay, I realize that's unrealistic, but even if it discourages a percentage of users from abusing, it would be a step in the right direction wouldn't it?
Naturally if these stiffer fines are introduced, it should be proceeded by an amnesty period, where current users of the system would be allowed to come clean with respect to infractions like duplicate or sharing of accounts and as long as corrective actions are taken before the given deadline there would be no penalty other than the closing of any duplicate accounts or in the case of sharing, the establishment of new user ids until a 1:1 ratio is achieved.
something I advocated about 5 years ago . and now more timely than ever with 700 new domain extensions is an index of ALL emails you have and searchable by *.hotel for example or *.travel or *.film or *.food *.auto *.aircraft .. get out front and quickly .. you'll be glad you did. will drive more traffic to jigsaw than anything you've done especially if you have a banner which announces that as a new feature. regards Bill Griffin Rainmaker .. any support for this idea 'out there"?