I miss the Rainmaker Roadshow. A couple years ago, once a Month, Data.com hosted a special Rainmaker Roadshow Dinner in different cities across the country. It was at a really nice restaurant in a private room, started off with a cocktail reception to mingle with other rainmakers + data.com employees. We had a choice of steak, fish or vegetarian. Then there was a presentation by Data.com on how to become more involved on the site and in the online community. We each got a goodie bag of Data.com swag that wasnt leftovers from the annual Rainmaker Event + one lucky winner won a macbook, kindle, etc... It was awesome. It was there, I met the community manager for the first time. She was super nice and after hearing about how I used the database, she asked me if would be interested in joining the Data Defender prorgram. Had I not drive 2 hours to the Road Show dinner, I would not be a Data Defender today. I miss the Road Show. Its a great way to get members more involved + not everyone can attend the ConnectCon. It made me feel great that Data.com went the extra mile to host an event within driving distance. Please bring the Road Show back!!!!
There are a lot of features that disappeared with the new Data.com and it makes everything more difficult.
Many of these suggestions have been mentioned before, so please, let's make these changes happen!
1. Sort contacts within your cart - by Name, Company, etc.
2. Shopping cart icon displaying which contacts are already in your cart
3. Ability to download a list of companies
4. When uploading a list of companies in advanced search, the ability to sort by company or number of contacts.
1. Ability to SHOW already owned contacts.
2. Include an option in advanced search to only include contacts at the headquarters location.
3. When uploading a list of companies in advanced search:
Include a check box to ignore companies that have zero contacts (this is problematic since it will only select 300 companies at a time - half of them are duplicates with no contacts)
Include a feature that allows you to upload a list of companies to EXCLUDE. I create several lists for the same project which requires me to de-duplicate from the previous build. It takes forever; it would help SO much to just upload the companies I already have contacts for.
(After you click on Contact is no longer with the company, this box opens up, wanting you to give a new email, or making you check this tiny little circle that says, I don't know where the contact is now)
If the contact is not there, why is there a need for more circles to check?
If I know the contact's new email, and am able to enter it, I am going to go enter a new contact anyway.
How do you keep Ebay member honest? How do you protect honest Ebay members from being exploited? How do you enhance data.com and make the information more reliable? The answer to all these questions is arbitration.
I have been a long time contributor. My experience goes way back to Jigsaw days. Since the release of the New Data.COM, have have had nothing but problems. The new website actually rewards corruption. As an example, I have had my Royalty contacts thrown into the graveyard and immediately removed by other members to gain ownership. I can complain and report the incident, but I never get my valuable Royalty Ownership back. It is gone forever, unless I would stoop to the illegal activities of throwing a contact into the graveyard. Which I will not do. I abide by the rules and just take my losses! But it should not be that way. If someone steals your contact by inappropriate activity, you should get your Royalty Ownership back.
If I could chose today, I would bring back the old Jigsaw website. It was fair, reliable and had accountability. The new Data.Com does not. It is full of holes for corruption.
A couple years ago, members were frequently sent hats, coffee mugs, t-shirts, hoodies, notebooks, polos, backpacks, jackets, etc.. to say thank you for contributing. Some of us, including myself, have tong of Jigasaw monogramed items that bring back fond memories. I have some Connect branded product, but its mostly from the rainmaker events, but not as much as I what I got in the Classic era. I kills me I missed out on the ceramic coffee mug -- and it came in two colors. I want one!! I would like to see the return of the "Thank You Swag". First on my list is a ceramic "Connect" coffee mug, not a water bottle (which I have) or a travel coffee mug (which I have and thank you by the way for these), but I am holding out for a ceramic one...
See my thread from 2012 where users listed all the cool stuff they were sent by Jigsaw/Data.com:
I had sent a Support Ticket request a few days ago about being unable to update contact's ph # and address to a location in India....
Here was their response:
After further review, our address verification tool is not accepting this address in the current format. I will add this example for our Engineering team to investigate as we are always looking for ways to improve normalization with international addresses, but I do not have an estimated time frame for a resolution. Thank you for bringing this to our attention and please feel free to provide any feedback to the Member Idea Exchange.
Please Kudo....Here is the link for the suggestion to kudo:
why isnt there an option to update a companys website? companies change websites all the time especially when they are bought by another company. Currently the only thing you can do is deactiviate a business but then all of those contacts are deletred along with the company such a waste!!
A user updated a contact of mine as 'not being currently at the company'.
This was an incorrect update and I reverted it and contacted support - I did this once I noticed it, which was less than a month later but not immediate, as I did not receive notification of the update to my contact (it seem as though I only get notification of updated royalty contacts once in every three changes or so - which is another issue).
Support replied that they noticed that I mader the change and the user responsible had been locked out, but that they were unable to reverse the penalty and that I at least received 5 points for the update which should make it right.
It does NOT make it right as:
1) I was penalized 10 points, not 5
2) I did nothing wrong to deserve a penalty in the first place
Not being able to revert incorrect penalties does not make sense - how can support not have the abiliry to award points to people who have been wronged?
If someone makes an incorrect update and I am not even notified, why should I be penalized because of someone else's malicious or incorrect actions?
If our new idea are good and it is implemented into data.com, it deserves some kind of compensation. Points, million dollars, something, if it improves data.com with better/more (qty wise) data with more people joining in because of its user friendiness.
This service appears to be a scam. Most of the listings I followed were incorrect because there are no links to make the most relevant changes, such as the company with which the contact is associated. I saw a number of listing that showed the current email address and direct phone number but the company was incorrect and the company phone number was incorrect because there is no provision for making the correction. Because of this, many hours are wasted communicating with people who do not even work for the company with whom data.com associates them. This wastes the time of both the contact and whoever is using data.com to reach them.
Until this is corrected, data.com is doing a tremendous disservice which borders on fraud.
Once Upon A Time, there was a really cool feature called 'List Builder'. A User could upload a list of URL and/or company names and a list of contacts would miraculously appear that could be sorted, omitted, purchased and exported. I miss this feature, please bring it back!!! If it is still here and I just dont know where it is hidden -- please let me know ASAP. Thanks!
P.S. If you miss this feature as much as I do and want it back -- please kudo this post so the powers that be know we want it back!
Often members who have an issue are dealing with data.com problems for the first time. This is a good thing, but there has to be a way for them to contact support without searching the entire website or posting in the Corner to find out where to turn.
Why not add the Support Case button to a spot directly below the View Our Resources button. That would avoid the frustration of users who have to post simply to ask how they reach support. It seems like a simple fix.
Again, another of the most basic features that made Jigsaw an attraactive product, I don't understand why this would be removed. Please restore the ability to export companies and company data in Connect. For those of you who do not remember, Free Company Data was one of the first ad campaigns ever for the original Jigsaw.
There seems to be several instances of a gap between the priorities that the community would like to see implemented in the system, and what the staff have deemed important (http://community.data.com/t5/Ask-the-Experts/Changes-in-Accepted-Solutions/td-p/277514). In some instances, issues that are over 5 years old, have not been addressed by the new platform even though we were told to wait for it , as it would solve these shortcomings. Perhaps more troubling, are several features, such as addresses, Royalty ownership, or downloading of company lists have gone backward, and are functions that were working fine on JS, and are either non functioning or non-existent on DDC.
None of this would be an issue, if we had a sense that these were being diligently worked on..however...
Why don't you just work on what the community wants and fix the problems we are having?