Once Upon A Time, there was a really cool feature called 'List Builder'. A User could upload a list of URL and/or company names and a list of contacts would miraculously appear that could be sorted, omitted, purchased and exported. I miss this feature, please bring it back!!! If it is still here and I just dont know where it is hidden -- please let me know ASAP. Thanks!
P.S. If you miss this feature as much as I do and want it back -- please kudo this post so the powers that be know we want it back!
Often members who have an issue are dealing with data.com problems for the first time. This is a good thing, but there has to be a way for them to contact support without searching the entire website or posting in the Corner to find out where to turn.
Why not add the Support Case button to a spot directly below the View Our Resources button. That would avoid the frustration of users who have to post simply to ask how they reach support. It seems like a simple fix.
I would like suggest that Rainmakers be given the ability to mark contacts that are from unsupported countries with a special designation/icon. This way if the contacts are incorrectly reactivated by users or technology they can easily be deactivated. Many users are not aware that contacts from unsupported countries are not allowed in the database even if the URL/company is in a supported country. Often these contacts have the wrong address listed because the country is not supported. If these contacts were marked, I think it would improve data quality. Also, I find often users are incorrectly reactivating foreign contacts I deactivate out of ignorance of the rules. While the contact may validate and work at the company, their location in a foreign country invalidates them.
There seems to be several instances of a gap between the priorities that the community would like to see implemented in the system, and what the staff have deemed important (http://community.data.com/t5/Ask-the-Experts/Changes-in-Accepted-Solutions/td-p/277514). In some instances, issues that are over 5 years old, have not been addressed by the new platform even though we were told to wait for it , as it would solve these shortcomings. Perhaps more troubling, are several features, such as addresses, Royalty ownership, or downloading of company lists have gone backward, and are functions that were working fine on JS, and are either non functioning or non-existent on DDC.
None of this would be an issue, if we had a sense that these were being diligently worked on..however...
Why don't you just work on what the community wants and fix the problems we are having?
With the recent wave of attacks on data quality on this site - first it was people adding slashes or dots to contact names for points, and now that this seems to be under control people are now adding extra letters to names.
So here is my suggestion: limit the number of adds and edits new users can make.
A Prospector could make maximum of 5 add/sedits until they are validated - for every one that's validated they get two back until they hit Closer and can add/edit as mucha s they like.
And if they are invalidated, they lose all privileges unless the user can justify that the errors were not abusive.
This way would not prevent users abuse but would certainly limit it.
Please make it easier for a user to located how to 'Contact Support'. I couldnt find it when I clicked 'Support'. Often I see users answer 'ask the experts' questions with how to contact support. I even have it in the footer to all my posts. Yet I cant seem to figure out where this is located for users without prompts from other users. Am I missing something? Please make it easier and MORE PROMINENT for users to figure out how to contact support.
I have never been able to use the REVERT feature in Contact History. I am using OSX Maverick. This feature doesnt work with Safari or Firefox which leads me to believe its a Mac vs. PC related issue. Please Fix as I would really like to utilize this feature.
byKindDate07-04-201408:40 PM - edited 07-05-201406:51 AM
Changes within the corporate culture are a given. The transigence of a communiy essence is a given. Yet, there is a certain importance in having an instituional memort of what has transpired before any given era and a conscience, or at least a conscious regnition of changes in attitude and direction - with the freedom to present an independent commentary on said changes.
I would propose the creation of the role of archivist and omsbudsman to review the evolution of the community plaform and address issues that crop up among the data.com Connect membership. Someone who is not beholden to the data.com corporate entity, but who also does not have a stake in the issues being discussed - other than as a particpant in the community dialogue. It would be very important that this person archive all posts and threads for others to peruse at their leisure, and from which they would draw upon for their own editorials.
Details to be discussed, but this would seem to me a way of analyzing the ebb and flow of ideas and tendencies in the nature of our crowd-based experience and to present an independent thought arbiter for both membership and staff to take into consideration.
Again, another of the most basic features that made Jigsaw an attraactive product, I don't understand why this would be removed. Please restore the ability to export companies and company data in Connect. For those of you who do not remember, Free Company Data was one of the first ad campaigns ever for the original Jigsaw.
When I used Jigsaw Classic and downloaded a list, I was provided the option to choose which fields of a contact card to download.
Now in Connect, I get a report with EVERY field available. Please provide back the option to select which fields to download. I do not need a "State/Province" field and an "Abbreviated State" field. Nor do I need half of the fields that are provided in the report. I should have the ability to select which fields I want or don't want in a report. Not having this capability creates unnecessary steps of scrubbing the report every time I download a list.
I was a faithful user of jigsaw.com and could easily navigate my way around it and used it multiple times daily. I logged in this morning and it was terrible. This new site is aweful. I am sorry to say, I most likely will find another site to use. It takes much too long to find anything where as the other site took only a few seconds. This is a terrible site.
Sorry if my title doesn't make sense, but I noticed that I found a contact in the graveyard back in 6/13, and brought it back to life because the contact is still active. But I found today that the user that put the contact in the graveyard is still the royalty holder. I don't think this is fair, especially if the user only put the contact into the graveyard, and incorrectly at that. Can you please change your policy for that?
I am seeing lots of duplicates on contacts and companies. In all honesty, if cleaning the database takes a lot of time - I just know I won't do it. Maybe think about letting rainmakers have a merge function.
I use this feature on a regular basis. Without it, I may miss a contact entirely because I have no way of knowing who is the parent or alternate domain or whether a listing is duplicative. It is essential to my workflow that this feature return. Why is it missing? I beg you, please please please bring it back.
I really, really miss the ability to sort the cart by columns we had in jigsaw. I would often add several different contacts from different companies and then sort to review. Now, they are all just mixed up together.