We receive an email every time (?) a contact is changed.
If we are NOT signed into to Data.com, if we click on the card link, we of course, have to sign in, and re – click on the link back in our email, as there is no automatic – redirect This was covered here:
However, if we have NOT checked our email, a direct sign in to Data.com, will NOT allow us to easily see what has been updated recently. We of course, have to go into “my contacts, recently updated”, etc.- Multiple keystrokes.
This would be like having a bank account, that we could ONLY see balances, transactions via online statements, yet be unable to review, if we are actually in the bank branch, unless we see only a certain employee, wait in a room, and a few other qualifiers.
Many other products/programs I use have a list of highlighted items when I sign in “messages waiting”, etc.
We need a list notices on the login page saying “recent updates to your contacts” In the way other sites may say “you have messages waiting”..
I know I can search by partial zip code, and multiple area codes. However, that requires finding the zip codes or area codes. It would be nice to add more large cities to the metro area search listing.
Examples (in no order of importance):
Indianapolis (pop. 843k)
Charlotte (pop. 792k)
Austin (pop. 885k)
Jacksonville (pop. 842k)
However, Detroit is listed with a declining population of 688k...?
I am an old Jigsaw member and have been using data.com for many years. I resisted going from Jigsaw to Data.Com, but suffered the transition.
After the transition, I noticed many member exploiting the loop holes in the new Data.Com. The one feature feature obviously missing was arbitration. No longer could you challenge a change for any reason. Worst yet, if you challenged a change, the other member would be punished, but you would never get you Royalty Ownership back.
The Arbitration System was a key element that made Jigsaw work. If someone performed an illegal change, you could get your valued Royalty Ownership back through Arbitration.
My last experience, I had the original contact since 2012. Many changes to the record had been made. Someone took away my ownership with an address and telephone change. PROBLEM, the telephone change was not the MAIN number. When I did a revert to my record, ownership remained with the thief. The choices to corporate main number wrong was not a choice. This is a nice way to keep an original contact owner from reclaiming Royalty ownership. Very clever but not ethical!
If someone reverts a contact to a previous state they should NOT be rewarded with royalty ownerhip simply because they were faster at editing than the original royalty owner. This is penalizing the original owner for someone else's error.
Instead, royaty ownership should ALSO revert, and the person who made the reversion should simply get their 5 points for the update.
User A adds John Smith.
User B changes John Smith's email to Jhon.Smith@xyz.com maliciously and is awarded royalty.
User C reverts the email and is awarded royalty.
In this scenario, User A loses royalty points for no reason save that User C got to the change first. I believe that a reversion should revert the ENTIRE STATE of the contact, including its royalty status.
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For individuals, as well as organizations.
This would include, but not be limited to .gov, .mil, .edu.
It was a very powerful tool for focused searches for individuals, in these specific categories. Cross-referenced with geography, or job title a search the resultant list would was far more accurate than just trying to search using the industry type categories.
In my point history, I can see contacts I purchased (-5), updated (+5), earned royalty (+1) or received a penalty (-10). I like to investigate contacts in which I incurred a penalty. While the contact in question is listed -- there is no hyperlink I can click to go to the contact. Instead, I have to manually look up the company/contact to located the contact record. It would be helpful to add a hyperlink so as not to be inconvenienced in relooking up the contact. Anyone agree?
.. tagging search results helps.. it answers the "uhh.. what did I just search for / on ??" question that arises when you're interrupted by a phone call, an ambulance siren, a nuclear detonation or other irritations.
Yes, I know there's a SAVED SEARCHES feature, but remembering precisely WHAT search terms you used sometimes is challenging; especially for us ADD-enhanced folks. So, please! display the search terms.. AND whichever field we sorted them on, that would be nice, too.
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The addition of the switchboard number field to contact cards, has left the phone number slot to be the only (or is it two?) piece of information – and most importantly a CONTACT piece of information – non editable.
At present, the logic, when introducing a new (most commonly a direct dial) number, will result in the existing number being shuffled aside, sometime into the direct dial slot.
Sometimes the direct dial you entered becomes the switchboard, etc., The issue really becomes confusing, when you change the office the contact is attached to. I have seen the toll-free number for the old office, moved into the direct dial slot, and the direct dial I have entered become the new office switchboard number.
One can edit everything on a contact card, EXCEPTall the potential numbers attached to this.
We need a separate line entry to edit the second number (either Direct, or Switchboard)
It'll be great if you guys had a intergrated Google Map/data.com with all companies dotted on the map.
So if we browse the map and touch the dot- it will connect us to the company and then to the contact.
Also if there is color reference by industry that will be great also--example- Technology Industries in Alabama (green color), Textile industry in Alabama (blue)..etc. In this way- we would know what areas of the State and City there would be a concentrate of industries. The obivious is Silicon Valley (IC and Electronics industries) but other states and cities our unknown.
Questions in the 'Ask the Experts' section are answered by both senior users (mainly Connect Champions) as well as the community moderator. While one of the 'Champion' categories, is 'Corner Elite', it doesnt necesarily mean 'Expert' so expert is a subset of Corner Elite. Should users that regularly answer user questions that are accepted as solutions be classified as 'Experts' for purposes of the 'Ask the Experts' section of the Corner?
More importantly, there is no way for a user to identify who is an expert unless they notice their answer to a question is accepted as a solution. Most users arent going to take the time to see who is Corner Elite, a Mentor or a Data Defender. Shouldnt there be a more overt way or users to identify who is a Mentor, Community Group Leader, an Expert or a Data Defender? Its not so easy to identify which members are among these community leaders/champions merely from the Avatar.
I miss the Rainmaker Roadshow. A couple years ago, once a Month, Data.com hosted a special Rainmaker Roadshow Dinner in different cities across the country. It was at a really nice restaurant in a private room, started off with a cocktail reception to mingle with other rainmakers + data.com employees. We had a choice of steak, fish or vegetarian. Then there was a presentation by Data.com on how to become more involved on the site and in the online community. We each got a goodie bag of Data.com swag that wasnt leftovers from the annual Rainmaker Event + one lucky winner won a macbook, kindle, etc... It was awesome. It was there, I met the community manager for the first time. She was super nice and after hearing about how I used the database, she asked me if would be interested in joining the Data Defender prorgram. Had I not drive 2 hours to the Road Show dinner, I would not be a Data Defender today. I miss the Road Show. Its a great way to get members more involved + not everyone can attend the ConnectCon. It made me feel great that Data.com went the extra mile to host an event within driving distance. Please bring the Road Show back!!!!
A couple years ago, members were frequently sent hats, coffee mugs, t-shirts, hoodies, notebooks, polos, backpacks, jackets, etc.. to say thank you for contributing. Some of us, including myself, have tong of Jigasaw monogramed items that bring back fond memories. I have some Connect branded product, but its mostly from the rainmaker events, but not as much as I what I got in the Classic era. I kills me I missed out on the ceramic coffee mug -- and it came in two colors. I want one!! I would like to see the return of the "Thank You Swag". First on my list is a ceramic "Connect" coffee mug, not a water bottle (which I have) or a travel coffee mug (which I have and thank you by the way for these), but I am holding out for a ceramic one...
See my thread from 2012 where users listed all the cool stuff they were sent by Jigsaw/Data.com:
There are a lot of features that disappeared with the new Data.com and it makes everything more difficult.
Many of these suggestions have been mentioned before, so please, let's make these changes happen!
1. Sort contacts within your cart - by Name, Company, etc.
2. Shopping cart icon displaying which contacts are already in your cart
3. Ability to download a list of companies
4. When uploading a list of companies in advanced search, the ability to sort by company or number of contacts.
1. Ability to SHOW already owned contacts.
2. Include an option in advanced search to only include contacts at the headquarters location.
3. When uploading a list of companies in advanced search:
Include a check box to ignore companies that have zero contacts (this is problematic since it will only select 300 companies at a time - half of them are duplicates with no contacts)
Include a feature that allows you to upload a list of companies to EXCLUDE. I create several lists for the same project which requires me to de-duplicate from the previous build. It takes forever; it would help SO much to just upload the companies I already have contacts for.
How do you keep Ebay member honest? How do you protect honest Ebay members from being exploited? How do you enhance data.com and make the information more reliable? The answer to all these questions is arbitration.
I have been a long time contributor. My experience goes way back to Jigsaw days. Since the release of the New Data.COM, have have had nothing but problems. The new website actually rewards corruption. As an example, I have had my Royalty contacts thrown into the graveyard and immediately removed by other members to gain ownership. I can complain and report the incident, but I never get my valuable Royalty Ownership back. It is gone forever, unless I would stoop to the illegal activities of throwing a contact into the graveyard. Which I will not do. I abide by the rules and just take my losses! But it should not be that way. If someone steals your contact by inappropriate activity, you should get your Royalty Ownership back.
If I could chose today, I would bring back the old Jigsaw website. It was fair, reliable and had accountability. The new Data.Com does not. It is full of holes for corruption.
A user updated a contact of mine as 'not being currently at the company'.
This was an incorrect update and I reverted it and contacted support - I did this once I noticed it, which was less than a month later but not immediate, as I did not receive notification of the update to my contact (it seem as though I only get notification of updated royalty contacts once in every three changes or so - which is another issue).
Support replied that they noticed that I mader the change and the user responsible had been locked out, but that they were unable to reverse the penalty and that I at least received 5 points for the update which should make it right.
It does NOT make it right as:
1) I was penalized 10 points, not 5
2) I did nothing wrong to deserve a penalty in the first place
Not being able to revert incorrect penalties does not make sense - how can support not have the abiliry to award points to people who have been wronged?
If someone makes an incorrect update and I am not even notified, why should I be penalized because of someone else's malicious or incorrect actions?