I am in Malaysia, and have lots of contacts in SE Asia. I saw a support ticket from 2010 that said your company was expanding internationally. Well, maybe, but your list of countries is incredibly limited. The world is global now, and you could provide a valuable service to current and potential members with more international expansion.
Why? It puts valid companies and associated contacts in the graveyard when the website is inaccesible.
Improved Construction Materials was put in the graveyard by Pinger for a bad url. The legitimate contacts all went into the GY with the account. It appears the company's email domain was listed as the URL in the company info.
The correct web domain is assigned to account I C M of San Antonio, which has zero contacts, and happens to be a branch location of the parent headquartered in Jacksonville, AR.
Websites go down from time to time, and Pinger should not put those companies in the graveyard. Fine to flag the company for human verification, or flag for auto recheck in 24 or 48 hours.
MY vote is to take Pinger offline for now. Either use a human asset to verify, and/or use an automated Google search to search for the correct and current website url.
There are currently three versions of the email notifications users receive when a contact that we have royalty ownership of has changed. The three version are:
1. Lost Royalty Contact
2. Your Royalty Contact Update
3. Notice of Changes to a Jigsaw Contact
The first version listed (Lost Royalty Contact) should be the template going forward! It contains two versions of the contact record. On the left is the old version. On the right is the new version. Included with the new version are fields that are highlighted...this helps pinpoint exactly what was changed in the new record. Most importantly is the ability to know ahead of time who made the change. Knowing who made the change is a time-saver. If I kow ahead of time that a trusted user made the change, I won't even bother looking at the new version. If a new user, or a less trustworthy user made the change, then I know right away to investigate further and verify the change.
Would love to get feedback from someone on the staff at Jigsaw about this issue.
Can this be addressed, or is it not something of priority? I am not asking to be a pain, I am asking because IE is terrible and Chrome has sooooo many extra capabilities that make it portable, easy to use, etc.
Come on JS community let's get this moved up the list.
There are a few people (more now) that know the following:
If you click "appeal" you are guaranteed not to get a negative rating EVEN IF YOU WERE WRONG in your update
The "appeal" button is the Angel that a few members need to remain being good standing members. As long as they appeal, they know that no matter what happens, they will NOT receive negative rating points
If the appeal is decided in their favor, there shoud not be a negative rating point (Duh).
If the appeal is decided AGAINST them (meaning they were wrong), they most certainly SHOULD receive a negative rating point. The "appeal" button is like setting the game on "god-mode" where you get a free pass to trash the data and get away with it scott-free.
Please fix this loophole and properly assess penalties to the looser of the appeal (as they would receive anyways if they didn't appeal)
Perish the thought, but what would happen to each of our Jigsaw accounts if we should pass on? Is this something we could will to someone? A lot of us have spent a lot of time building our accounts up, and it would tragic if that effort were all for not.
As per this Chicago Tribune article, Google is taking such steps, to allow users to set up instructions as to what should happen to their account when they cease to be. I would like to see Jigsaw formally address this issue.
Adding multiple shopping carts should be a fairly simple update. I don't know how many others would find this useful, but the ability to work on multiple projects at the same time without being forced to empty my cart each time I switch over would really improve the functionality of the site for me. Keeping contacts in the cart lets me know which contacts I already have for what I am currently working on and is a nice deliniation from the purchased contact indicator.
More and more, executives and entrepreneurs have a twitter feed, which allows you to find out more about them and their interests before contacting them. Sometimes, it is even the best way to contact them. I would like to see a field for entering twitter handles for contacts when they are available.
Your competitors allow me to set up folders for different lists. That way, I can be working on more than one list at a time, adding new contacts to the right list.
For example: I look for a contact list for client A. I now know what that list is going to cost client A. I'm waiting around for client A to decide if they want to pick up the list and agree to have me bill them for the list cost.
While I'm waiting, client B comes along and wants a list for an entirely different group of people. I can do the search and save the search, but that's only a fraction of the battle. I need to go through & cherry pick the people I really need on the list from the resultant search. The way you're set up, the only way I can save my results is to put them into my shopping cart, meaning they'll get intermingled with the list that's waiting for purchase. NOT GOOD!
If you had folders for lists, I could have client A's list sitting in a folder for them, waiting for purchase action, while I'm working on client B's list, stuffing their new contacts in a folder for them. Then when either project is ready to move forward, I can purchase either (or both) lists in the folders.
It'd be swell..........I'm sure I'm not the only person who would find this handy.
I would really like the main number of the company to be shown on the Contacts page, not just the main page for the company. I think it's obvious why it should also be there. Thank you. Love the product!
It might be good to create a field nickname. If a person has Robert as his first name but uses Bob, it might be a good thing to note. I asked about this and the support team said it's not a good idea to change contacts first names to a nickname unless it is on the business card.
Jigsaw gives you 5 points and royalty ownership when you enter a new contact with a generic number or a direct dial. You get the same points for entering no number as you would if you enter a direct dial line. Jigsaw incents you with 10 additional points if you hold off and enter the direct dial line 30-days later. I'm pro Jigsaw, but it is hard to ignor getting tripple the points by holding back that direct dial for 30-days. How can we make the reward immediate and remove the incentive to hold back quality data?
Recently there have been several threads about normalizing titles. For example:
Jigsaw normalizes "CSO" to "Chief Security Officer" when the S could stand for Strategy, Science, Scientific, or something else.
Jigsaw normalizes "CMO" to Chief Marketing Officer, probably leaving a lot of puzzled physicians (Chief Medical Officers) wondering why they're getting mail offering market research services or mailing lists.
Jigsaw assumes that "Bus" means "Business," even when it's a bus driver.
But Jigsaw doesn't normalize "Mngr." Only "Mgr" is recognized as meaning "Manager."
My suggestion: re-evaluate the autocorrects. Autocorrect only when the acronym/abbreviation clearly relates to one title. I think this is the case with CEO, COO, SVP, VP, and it's probably also the case with "Mngr."
When there are alternatives, ask for confirmation. "You entered ____. Do you mean.... " and offer a dropdown list.
Or, "You entered ____________. Jigsaw will normalize this to __________________________. If this is not correct, please enter the correct title."
Wouldn't it be great to be able to use a Saleforce.com account that is "paid" for by your Jigsaw activity????
The number of points might be somewhere around the 500 points per month range?
That would mean approximately 3.5 point generating activities per day and you would have yourself a free Salesforce account.
Not a bad idea??
I'm thinking everyone wins with this arrangement. Jigsaw users would be able to transfer their Jigsaw contacts into a real CRM tool. Within Salesforce you would be able to send out mass emails, buy new contacts you need with Jigsaw points and grow yor business efficiently. Jigsaw activity would go way up since all Jigsaw users would have a super new CRM tool at their disposal and as a result would be more efficient bumping up their productivity per day and as a result the number of Jigsaw updates. Last Salesforce would win because they would become the defacto standard CRM tool for all Jigsaw users out there. It would be a great Trojan Horse sales strategy. Each Jigsaw/Salesforce user now more productive, would no doubt be able to run circles around other sales reps at their respective companies who wouldn't have access to the dynamic duo of Salesforce and Jigsaw. Other reps, sales managers, VP Sales etc would be wondering how these reps are being so successful until both Salesforce and Jigsaw become corporate standards! Now we're talking some serious revenue for the parent company!!!!
WIN WIN WIN.... everyone wins in this scenario.... or as Kerrick via Charlie Sheen would say!!!! "WINNING!!!"
I'm thinking if we get enough comments and votes for this in the middle of July.... normally a slow season for everyone out there..... we might see some action on this SOON????
I have contacts that I have appealed, only to have them updated, appealed, updated again, etc, some with no less than six appeals before the situation was adjudicated. By this time, the updated version - now claimed by the other person - is identical to my first update, but they have won the final appeal. If the contact had been locked after the first appeal, the information would have been the same, but I would have been on the other side of the appeal. It is completely ridiculous and unfair to even have an appeals process if it can be updated and mutated until the person with bad information ends up in the position of having the good info listed under their name and then wins an appeal.
Once a record has been appealed, it should stay locked until the appeal is decided upon.